TotteG
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Great! Unfortunately you can't use the Pro X Suite with that serial, it's the same box/disc for both version, there should be a sticker somewhere on the box which tell the included version. Best, Thomas
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Hi again @Harrison86305! Make sure you installed the right version ... Edit, now I see on your first pic that you have installed the Suite version and in your account pic your registered version is Pro X so that's why it's not working ... So uninstall the Pro X Suite version and install the Pro X. Both Pro X and Pro X Suite are on the disc, your serial will only match Pro X Best, Thomas
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Ok, thank for the report @werner! Strange that it didn’t work with your Pro X. I tested the ”Create activation code” in the Magix Service Center again with my Pro X serial, this on my laptop and now it accepts my serial ... I didn’t go thru the procces to generate the code as I don’t plan to activate it on that computer and I’ve already used my 3 activation so I probaly need to get a reset by support. Anyway it’s good to know that is still a working way to self manage the offline activation code. Last night I tried to do it on my iPhone, maybe it was a mobile web browser issue? Best, Thomas
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Ok, I just tested to install my old Pro X on an old (really old, with Win XP) offline PC in my studio. It does accept my serial, and when an e-mail is added and there is 2 green checkmarks the ”Activate program offline” shows down in the left corner. So I tested but it is not possible to get a activation code since they moved the licenses from the Pro Audio Service Center to the Magix Service Center, there it says not a valid serial ... To bad ... I will write to support as well Best, Thomas
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Ok Werner, I understand! Thanks for testning Best, Thomas
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I remember it was a bit tricky to find the offline registration but I think it was down somewhere in the left corner, maybe it just shows if the computer is offline? Do you have any registrations left of the 3 possible?
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Oh, that's bad ... I'm curious, have you tested if the offline registration also? Regards, Thomas
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Now I noticed that you are in trial mode so you must have entered an e-mail when activating the trial ... Did you use the same e-mail? If so the trial registration should show up in your account as well ...
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Ok, good! Did get an option to enter you e-mail? If so make sure it!s the same as for the registred account. PS. remove the image with the serial you posted earlier, if it’s the real one ... you can edit the post ... Best, Thomas
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The serial was on the CD cover inside the box, right? When you buy a boxed version you don’t get the serial sent by e-mail ... Do have a Magix user account? (If not create one) https://www.magix.com/int/support/my-service-center/ Login to it and try to register the serial there, it will tell you if it’s already used or not
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Hi! Make sure you write the serial number correct: don't write P2 it's already there, no - (dashes) they are added automatically ... When a correct serial number is entered the red cross are replaced with a green checkmark and then you can proceed the registration. Regards, Thomas
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Yeah Dave, the Magix website/logins are a bit confusing ... there is 2 different Magix logins for the ProX3 Suit bundle (+ the 3:d party stuff like Birdline Skins is registred on their website not at Magix) Here’s a link for the 2 Magix Pro Audio logins: https://www.magix.com/int/support/technical-support/pro-audio-support/ Best, Thomas
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Have you create a Service Center login? The Pro Audio Service Center It is not the same as the other Magix login, if you bought ProX3 from Magix online webshop that login is not conneted to the Service Center, that login is for Magix consumer products like Music Maker ... You can use the same details to set up a Service Center account, so try to do that ... Best, Thomas
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Hi Dave! Have you tired to login to Magix Pro Audio Service Center? If your login details doesn't work there you can register there ... https://www.magix.com/ap/mandants/servicecenter/index.php?m=samplitude&lang=uk Regards, Thomas
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Hi BX! Yeah that's an expensive solution, I'm curious if any Sam/Seq user tried the Soundgrid ... Yes, on Windows there are several options, here are 2 virtual midi devices you could try. Loop Midi: https://www.tobias-erichsen.de/software/loopmidi.html or LoopBe: http://www.nerds.de/en/loopbe1.html There is also an LoopBeAudio with up to 24 virtual audio channels, that might be a solution for you: http://www.nerds.de/en/loopbeaudio.html I have demoed it on my old PC but I've haven't tried it with multichannel audio, just tested to record an internet live stream from the web browser to my DAW with it ... Regards, Thomas
