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6 hours ago, TotteG said:

Hi again @Harrison86305!

Make sure you installed the right version ...

Edit, now I see on your first pic that you have installed the Suite version and in your account pic your registered version is Pro X so that's why it's not working ...

So uninstall the Pro X Suite version and install the Pro X.

Both Pro X and Pro X Suite are on the disc, your serial will only match Pro X

Best, Thomas

That was it!!! Just re-installed regular Pro X and it registered no problem!!! Does this mean I can't use the pro x suite on the disc then?

Anyways, thank you all so much for the help! Now I can work again :)

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2 minutes ago, Harrison86305 said:

That was it!!! Just re-installed regular Pro X and it registered no problem!!! Does this mean I can't use the pro x suite on the disc then?

Anyways, thank you all so much for the help! Now I can work again :)

Great!

Unfortunately you can't use the Pro X Suite with that serial, it's the same box/disc for both version, there should be a sticker somewhere on the box which tell the included version.

Best, Thomas

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