Contact

To contact MAGIX Telephone support, then you will need to purchase a support voucher. The details can be found here (Service available from 01.01.2017).

When you dial the number you will be asked to enter in two blocks of numbers, this refers to the code that you receive when you purchase a support voucher.

All queries that are related to Activation or Installation problems need to be directed to the Sales Team, their contact number is also listed below. There are no support fees for Activation or Installation issues. However, please be aware that no Technical Support queries can be dealt with, within the Sales Department.

 

Email support for all countries

Please select the New Request in the upper left of this website.
 

Mailing Address

USA/CA:    
MAGIX Customer Service
1105 Terminal Way #202
Reno, NV 89502
USA

Non-USA:  
MAGIX Development Support
P.O. Box 20 09 14
01194 Dresden
Germany

 

Telephone Support

USA:
1-775-562-0527 : Technical Support (1pm - 5pm EST, Mo-Fr)

1-608-424-4246 : Vegas Support (1pm - 5pm EST, Mo-Fr)
1-305-722-5810 : Sales (1pm - 5pm EST, Mon - Fri)

UK:                     
0203 3183666 : Technical Support (9am - 4pm GMT, Mon - Fri)
0203 3189218 : Sales (9am - 4pm GMT, Mon - Fri).

Sweden:             
0852500713 (10am - 5pm CET, Mon - Fri)

Denmark:           
699 18763 (10am - 5pm CET, Mon - Fri)

Finland:              
09 42419023 (11am - 6pm EET, Mon - Fri)

Norway:              
210 35843 (10am - 5pm CET, Mon - Fri)

Portugal:            
0911 829 733 (9am - 4pm GMT, Mon - Fri)

Brazil:                 
0613 717 2017 (9 am to 5 pm EST, Mon-Fri)

International:    
Please choose the office that is nearest your location. International call charges may apply*.

* Please remember to add the appropriate country code for the country you are dialling, 001 for the US and 00 44 for the UK.